Your Privacy Matters
At e Motion Ride, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
By using our website, mobile application, and transportation services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Payment details
- Profile information
Ride Information
- Pickup and drop-off locations
- Ride history
- Booking details
- Driver and passenger ratings
Device & Technical Data
- IP address
- Device type
- Browser information
- App usage data
- GPS/location information
How We Use Your Information
We use your information to:
- Provide and improve our transportation services
- Process bookings and payments
- Ensure rider and driver safety
- Offer customer support
- Send important notifications and updates
- Improve platform performance and user experience
Data Protection
We apply industry-standard security measures to protect your data against unauthorized access, misuse, or disclosure.
Your payment information is encrypted and securely processed.
Location Services
E-Motion Ride uses location data to:
- Match riders with nearby drivers
- Optimize routes and pickup times
- Improve ride accuracy and safety
Location access can be managed through your device settings.
Sharing of Information
We do not sell your personal information.
Your data may only be shared with:
- Drivers for ride coordination
- Payment providers
- Legal authorities when required by law
- Trusted service partners supporting our operations
Cookies & Tracking Technologies
Our website and app may use cookies and similar technologies to improve functionality, analytics, and user experience.
You may disable cookies through your browser settings.
User Rights
Depending on applicable Swiss and European privacy laws, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion of your information
- Withdraw consent for certain data processing activities
Data Retention
We retain information only as long as necessary for operational, legal, and security purposes.
Third-Party Services
Our platform may contain links or integrations with third-party services. We are not responsible for their privacy practices.
Updates to This Policy
e Motion Ride may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact our support team.
e Motion Ride
Sustainable Mobility Across Switzerland
Ride Green. Move Smart.